Shipping Policy

Last updated: February 23, 2026

Processing Time

Orders are typically processed within 1-2 business days. During peak seasons or promotional periods, processing may take up to 3-5 business days. You will receive a confirmation email once your order has been placed, and a shipping confirmation with tracking information once your order has shipped.

Shipping Methods & Delivery Times

We offer the following shipping options:

  • Standard Shipping (5-7 business days): Available for all orders. Free shipping on orders over $50.
  • Express Shipping (2-3 business days): Expedited delivery for time-sensitive orders.
  • Overnight Shipping (1 business day): Next-day delivery for urgent orders (orders must be placed before 2 PM EST).

Delivery times are estimates and may vary based on your location and external factors such as weather conditions or carrier delays.

Shipping Costs

Shipping costs are calculated at checkout based on your location, the shipping method selected, and the weight/dimensions of your order. We strive to provide competitive shipping rates and offer free standard shipping on orders over $50.

International Shipping

We currently ship to select international destinations. International orders may be subject to customs duties, taxes, and fees imposed by the destination country. These charges are the responsibility of the recipient and are not included in our shipping costs. Delivery times for international orders typically range from 7-21 business days, depending on the destination and customs clearance.

Order Tracking

Once your order ships, you will receive a shipping confirmation email with a tracking number. You can track your order through our website or directly on the carrier's website. If you have any questions about your shipment, please contact our customer support team.

Shipping Restrictions

Certain products may have shipping restrictions due to size, weight, or local regulations. We are unable to ship to P.O. boxes or military addresses (APO/FPO) at this time. If your order contains restricted items, our customer support team will contact you with alternative options.

Lost or Damaged Shipments

If your order arrives damaged or is lost in transit, please contact us within 7 days of the expected delivery date. We will work with the carrier to resolve the issue and will replace your order or issue a refund as appropriate.

Address Changes

If you need to change your shipping address, please contact us immediately. Once an order has shipped, we are unable to modify the delivery address. You may need to contact the carrier directly to request an address change or package hold.

Contact Us

If you have any questions about our shipping policy, please contact us at:

Email: support@sourceryhub.com
Phone: 1-800-SOURCERY